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Service Team

BMW Ultimate Service
 


We design extraordinary cars. It only seems right to offer a service plan to match.
Only BMW offers a comprehensive suite of premium vehicle maintenance services for absolutely no cost: buy a BMW now and pay no maintenance costs for 4 years or 50,000 miles, whichever comes first.

Featuring the following services, BMW Ultimate Service? lives up to its name:
  • New Vehicle/SAV Limited Warranty: This warranty covers defects in materials or workmanship for the first four years or 50,000 miles, whichever comes first, so you can rest assured your BMW will perform as expected.
  • BMW Maintenance Program: One of the most comprehensive maintenance programs in its class, covering all factory-recommended maintenance services during the New Vehicle/SAV Limited Warranty Coverage Period, as well as specific items that require replacement due to normal wear and tear, such as brake pads, brake discs and wiper blade inserts.
  • Four years of the BMW Assist? Safety Plan: Many 2007 and later models include a four-year, unlimited mileage subscription to the BMW Assist trade; Safety Plan including TeleService, an exclusive BMW benefit which allows your vehicle to contact your BMW center directly when it needs service or maintenance.
  • Unlimited-Mileage Roadside Assistance: Receive Roadside Assistance 24 hours a day, 365 days a year for the first four years of ownership, without any mileage limitation.
No other premium automaker provides such comprehensive benefits for absolutely no cost. So while other car owners will incur from several hundred to over one thousand dollars of maintenance or repair costs during the first 4 years they own their vehicles, you pay nothing for the first 4 years or 50,000 miles.

After all, an Ultimate Driving Machine® - and its driver - deserve nothing less than BMW Ultimate Service?.

IntelliChoice Data

BMW has compiled data pertaining to the average cost* of maintaining other vehicles during the first four years of ownership. See how BMW's no-cost Ultimate Service plan compares:

Brand Maintenance Costs
Acura $970.75
Audi $967.17
BMW $0
Cadillac $744.26
Infiniti $649.40
Jaguar $1112.53
Land Rover $233.52
Lexus $974.22
Lincoln $922.14
Mercedes-Benz $1086.60
Porsche $1032.14
Saab $385.29
Volvo $918.93

2007 IntelliChoice, Inc., www.intellichoice.com. Maintenance figures shown based on 4 Years/50,000 Miles, excluding tire replacement costs.

*Based on $0 cost for the BMW Maintenance Program. Certain limitations and exclusions apply to this program; please refer to your Service and Warranty Information booklet for coverage, terms, and conditions.

All new BMW vehicles come with the BMW Maintenance Program and the New Vehicle Limited Warranty standard for the first 4 years or 50,000 miles, whichever occurs first. Roadside Assistance comes standard for the first 4 years. BMW Assist Safety Plan comes standard for the first 4 years on every MY 2007 and later 5 Series, 6 Series, and 7 Series vehicle, and is available as an option or with the Premium Package on all other models. TeleService is available on all 2007 and later models with BMW Assist except for the Z4 and X3.

© 2009 BMW of North America, LLC. The BMW name, model names and logo are registered trademarks.



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A BMW Owner in Lehi Reviewed Steve Smithson
Steve Smithson and Daniel Barnes have been my service advisor and technician for the last 5 years. They are both very knowledgeable, friendly, trustworthy, and have consistently delivered outstanding service and quality work. I would absolutely refer my friends and family to these two hardworking individuals. They deserve to be recognized! Thank you!
A BMW Owner in Salt Lake City Reviewed Steve Smithson
Each of my trips into the dealer I have always been treated very well. Steve Smithson has been exceptional in taking care of me and making sure that the work is completely done in a timely manner. If I have one complaint it is that pricing seems a bit high, but then again we can not expect the work to be done for free. I care and freindliness of Steve will keep me coming back to the dealer for ... more
A BMW Owner in Salt Lake City Reviewed Steve Smithson
I was politely greeted in my car by a service adviser, in a very clean drive in area. Mr. Smithson promptly greeted me and after looking at my record he determined what my car would need. He then explained the service that would be preformed. He procured a loner car, beautiful new BMW. He called when my car had been serviced. I picked up my clean just washed car and was on my way.

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A BMW Owner in Salt Lake City Reviewed Val Sehara
I have purchased two BMW's from BMW of Murray and found them to be competitive in pricing, professional and most important their service department and my service representative is the best that I have had in buying automobiles for the past 45 years. I can buy almost any automobile that I want and I keep coming back to this dealership because of the high quality service that I get from Val Sehara... more
A BMW Owner in Salt Lake City Reviewed Val Sehara
I have owned many BMW I will always own a BMW. I love the car and the way it rides and looks, but another reason I will own a BMW is the excellent service I always get with Val Sehara and your dealership. I am always offered a loaner car and my car always gets fixed in the time I am told and it always get fixed the first time. It is returned to me clean and ready to go. Val Knows everything ab... more

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A BMW Owner in Sandy Reviewed Justin Rogers
Justin has gone above and beyond to make us happy. He has taken great interest to make sure that all of our problems are resolved to the fullest in a fair and accurate manner.
A BMW Owner in Sandy Reviewed Justin Rogers
Justin is easy to work with, and he is interested in making sure my car needs are taken care of to my satisfaction. I appreciate his keeping me informed on the status of my car while being serviced.
A BMW Owner in Salt Lake City Reviewed Justin Rogers
I have worked with Justin Rogers for a number of years. It is always reassuring to know that there is an upside to having repairs done to your car - the upside is Justin. He is quick, understanding, bright, eager to get the job done quickly and knows how to communicate. He always takes the time to explain everything to me, which is much appreciated. Justin always explains the repairs and the c... more

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A BMW Owner in Salt Lake City Reviewed Jeff Jorgensen
BMW of Murray is outstanding on the sales and the service arenas. I will first start with Robert Clark whom I consider to be the consummate professional and an absolute pleasure to deal with. Not only is Robert incredibably well versed with all of the BMW cars available for sale, he is a tireless advocate to provide the best package of automobile and pricing that he can pass along to his custome... more
A BMW Owner in Salt Lake City Reviewed Jeff Jorgensen
I have dealt with BMW of Murray for over 10 years, regularly interacting with sales, service, and parts departments, and have been consistently impressed with their customer service approach. On the sales end, Robert Clark has facilitated 5 or more purchases, and has always made certain that I understood everything I needed to for the transaction to conclude successfully. In particular, he's go... more
A BMW Owner in Salt Lake City Reviewed Jeff Jorgensen
Both my wife and I have BMW's. Most of our interaction with BoM is with the service department. I have been fortunate enough to get to know Dave Hansen, the service mananger, Jeff Jorgensen, the SA, and the best service tech in the business, Jeremy Robinson. Granted, the cars don't need service that often, but when they do, we always go to Jeff, and then request Jeremy to do the service/repair. We... more